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Business Hours M - F
9:00 AM - 6:00 PM EST
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|How do I create an account?|
|1) Click the "My Account" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account" link at the top right hand side of our site to edit your account information.|
|I forgot my password.|
|Click the "My Account" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please email customer service with invoice number, product part number, product serial number (when applicable), and a description of reason for return. For more information on returning an item, please refer to our Terms of Sale Agreement. Item(s) must be shipped pre-paid to the address on our Company page. Thank you.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
|Please see our Terms of Sale Agreement for complete details regarding our return policy.|